FAQ

At Nowhere Shady, we are committed to protecting the privacy and security of our customers. This privacy policy explains how we collect, use, and protect your personal information when you use our website. By accessing or using our website, you agree to the terms of this privacy policy. ​ 1. Information We Collect When you sign up for an account on our website, we collect personal information such as your name, email address, and password. We may also collect information about your browsing behavior on our website, including the pages you visit and the products you view. ​ 2. How We Use Your Information We use the information we collect to provide you with a better shopping experience on our website. This includes processing your orders, sending you order confirmations and updates, and providing customer support. We may also use your information to send you promotional emails or newsletters about our products and services. If you do not wish to receive these emails, you can unsubscribe by clicking the link at the bottom of the email. ​ 3. Sharing Your Information We do not sell or rent your personal information to third parties for their marketing purposes. However, we may share your information with third-party service providers who help us process orders, ship products, or provide customer support. We may also share your information if we are required to do so by law, or if we believe that disclosure is necessary to protect our rights or the rights of others. ​ 4. Data Security We take the security of your personal information seriously. We use industry-standard encryption to protect your information when it is transmitted over the internet. We also maintain physical, electronic, and procedural safeguards to protect your information from unauthorized access. ​ 5. Cookies We use cookies and other similar technologies to enhance your browsing experience on our website. Cookies are small text files that are stored on your device when you visit our website. They help us remember your preferences and personalize your shopping experience. You can control the use of cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website. ​ 6. Children's Privacy Our website is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under the age of 13. ​ 7. Changes to this Privacy Policy We may update this privacy policy from time to time to reflect changes in our business practices or legal requirements. We will notify you of any material changes to this policy by posting a notice on our website. 8. Contact Us If you have any questions or concerns about this privacy policy, please contact us at info@nowhereshady.com.

Welcome to our WIX STORE selling caps! Please read these Terms and Conditions carefully before using our website. You agree to be bound by these Terms and Conditions by accessing or using our website. If you do not agree with any of these terms, please do not use our website. ​ 1. Introduction : These Terms and Conditions govern your use of our website and your access to our services and products. To access our full range of products, you must register for an account and sign in. By registering for an account and signing in, you agree to be bound by these Terms and Conditions. If you do not agree with any of these terms, please do not register for an account. ​ 2. User Accounts : To access our full range of products, you must register for an account and provide accurate and complete information. You are solely responsible for maintaining the confidentiality of your account and password. You agree to accept responsibility for all activities that occur under your account or password. We reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in our sole discretion. ​ 3. Products: We offer a wide range of caps in different styles, colors, and sizes. All products are subject to availability, and we reserve the right to limit the number of products we supply. We try to display our products as accurately as possible, but colors and sizes may vary depending on your screen. ​ 4. Pricing: All prices are in USD and are subject to change without notice. We reserve the right to modify or discontinue products or services without prior notice. Prices do not include shipping and handling fees, taxes, or duties. ​ 5. Payment: We accept payment by credit card or PayPal. Payment is due at the time of purchase, and we reserve the right to cancel your order if payment is not received. All transactions are processed securely, and we do not store your payment information. ​ 6. Shipping: We offer shipping to the US, Canada, and select international countries. Shipping times and costs vary depending on your location. We do not ship to PO boxes. You are responsible for any taxes, duties, or customs fees charged by your country. ​ 7. Returns: We want you to be satisfied with your purchase. If for any reason you are not satisfied, you may return the product within 14 days of receipt for a full refund or exchange. The product must be in its original condition, unused, and with all tags and labels attached. Shipping costs are non-refundable, and you are responsible for the return shipping costs. ​ 8. Intellectual Property: All content on our website, including text, images, graphics, logos, and designs, is the property of our company or our licensors and is protected by copyright and other intellectual property laws. You may not copy, reproduce, distribute, or use any content without our prior written consent. ​ 9. Disclaimer of Warranties: We make no representations or warranties of any kind, express or implied, as to the operation of our website or the information, content, materials, or products included on our website. You agree that your use of our website is at your own risk. ​ 10. Limitation of Liability: We will not be liable for any damages of any kind arising from the use of our website, including but not limited to direct, indirect, incidental, punitive, and consequential damages. Some jurisdictions do not allow the exclusion of certain warranties or the limitation or exclusion of liability for incidental or consequential damages, so the above limitations may not apply to you. ​ 11. Governing Law and Jurisdiction: These Terms and Conditions are governed by and construed in accordance with the laws of the State of California, without giving effect to any principles of conflicts of law. You agree to submit to the exclusive jurisdiction of the state or federal courts located in California for

Welcome to our shipping policy page for our Wix store selling caps. We take pride in offering our customers the best possible shopping experience, which includes providing clear and concise information about our shipping policy. Please take the time to read through this page before making your purchase. ​ Signing in before accessing our website: To ensure that we can provide the best possible shopping experience, we require all users to sign in before they can access the full features of our website. This includes the ability to make a purchase, view their order history, and track their shipments. If you do not have an account, you can create one during the checkout process. Processing Time: Once you have placed an order, our team will process it within 1-2 business days. We work hard to ensure that all orders are processed as quickly as possible, but please note that there may be occasional delays during peak periods. If there are any significant delays, we will notify you via email. ​ Shipping Options: We offer a range of shipping options to our customers, including standard shipping and expedited shipping. The shipping options available to you will depend on your location and the size of your order. During the checkout process, you will be able to select the shipping option that best suits your needs. ​ Shipping Rates: Shipping rates are calculated based on the weight and size of your order, as well as your location. You can view the shipping rates for your order during the checkout process. ​ Tracking Your Order: Once your order has been shipped, we will provide you with a tracking number. You can use this number to track the progress of your shipment on our website or on the website of the shipping carrier. ​ Delivery Time: Delivery times will vary depending on your location and the shipping option that you have selected. Standard shipping typically takes 5-7 business days, while expedited shipping can take 2-3 business days. Please note that delivery times may be longer during peak periods. ​ International Shipping: We offer international shipping to most countries. Please note that international shipping rates and delivery times may vary depending on your location. ​ Customs and Duties: If you are ordering from outside the United States, please be aware that your order may be subject to customs and duties charges. These charges are the responsibility of the customer and are not included in the shipping rates charged by our store. ​ Lost or Damaged Shipments: In the rare event that your shipment is lost or damaged in transit, please contact us as soon as possible. We will work with you to resolve the issue and ensure that you receive your order in a timely manner. Returns: We accept returns of unused and undamaged products within 30 days of purchase. To initiate a return, please contact us through our website and provide your order number and reason for the return. Please note that shipping charges are non-refundable. ​ ​ Thank you for taking the time to read through our shipping policy. If you have any questions or concerns, please do not hesitate to contact us. We are committed to providing you with the best possible shopping experience.

We require users to sign in to ensure the security of our online store and to provide you with a personalized shopping experience. By signing in, you can access all the features of our website, including tracking your order status, viewing your purchase history, and receiving exclusive offers.

If you forget your password, click on the "Forgot Password" link on the sign-in page. You'll receive an email with instructions on how to reset your password.

Yes, you can still browse the products on our website without signing in. However, you won't be able to access certain features, such as tracking your order status or viewing your purchase history.

Yes, your personal information is secure when you sign in to our website. We use industry-standard encryption and security measures to protect your data.

An FAQ section can be used to quickly answer common questions about you or your business, such as “Where do you ship to?”, “What are your opening hours?” or “How can I book a service?” It’s a great way to help people navigate your site and can even boost your site’s SEO.

To place an order for caps on our Wix store, simply select the cap you would like to purchase, choose your size and quantity, and add it to your cart. Then proceed to the checkout page to provide your shipping and payment information.

The delivery time for your cap order will depend on your location and the shipping method you select at checkout. We offer a range of shipping options to meet your needs, including standard, expedited, and express delivery.

Yes, we offer custom cap design services for individuals and businesses, Simply contact us with your design or logo and we will provide you with a quote and timeline for production.

You can contact our customer support team by email or phone for any questions or concerns about your cap order. Our contact information is provided on our Wix store's contact page.

Yes, we offer bulk discounts for cap orders of 12 or more. Please contact us for more information on our bulk pricing options.